How Khalily Works
Getting fresh, clean water delivered to your door is simple with our 3-step process. From order to delivery, we make it easy and convenient.
Place Your Order
Choose your container size and delivery preferences through our easy-to-use platform.
- Select from 5L, 10L, 20L, or 50L containers
- Choose standard or express delivery
- Add your delivery address and contact info
- Review your order summary
Schedule Delivery
Pick a convenient time slot that works for your schedule.
- Morning slot: 8:00 AM - 12:00 PM
- Afternoon slot: 12:00 PM - 5:00 PM
- Evening slot: 5:00 PM - 8:00 PM
- Express delivery available within 1 hour
Get Delivered
Receive your fresh water at your doorstep and pay with your preferred method.
- SMS notification when driver is on the way
- Real-time tracking of your delivery
- Pay with M-Pesa or cash on delivery
- Quality guaranteed fresh water
Why Choose Khalily?
We're committed to providing the best water delivery experience with these key features.
Same-Day Delivery
Order before 6 PM and get your water delivered the same day
Quality Assured
All water is filtered, tested, and meets safety standards
Real-Time Updates
Get SMS notifications about your order status and delivery
Loyalty Rewards
Earn points with every order and unlock exclusive discounts
Your Order Journey
Track your order from placement to delivery
Order Placed
Confirmation sent
Order Prepared
Water quality checked
Out for Delivery
Driver assigned
Nearby
SMS notification sent
Delivered
Payment completed
Frequently Asked Questions
Get answers to common questions about our service
What areas do you deliver to?
We currently deliver within Nairobi and surrounding areas. Contact us to confirm if we deliver to your location.
How long does delivery take?
Standard delivery takes 2-4 hours, while express delivery is completed within 1 hour of placing your order.
What payment methods do you accept?
We accept M-Pesa payments and cash on delivery. M-Pesa is recommended for faster processing.
Is the water safe to drink?
Yes, all our water is filtered, purified, and tested to meet safety standards. We guarantee quality and freshness.
Can I schedule recurring deliveries?
Yes, you can set up regular delivery schedules. Contact us to arrange weekly or monthly deliveries.
Ready to Experience Fresh Water Delivery?
Join thousands of satisfied customers who trust Khalily for their clean water needs. Place your first order today and experience the convenience.